Intake agent
Turns emails, chats, PDFs and calls into bookings
Today · Read 214 emails and 61 WhatsApps → 148 booking drafts, 9 asked for missing details
9 AI agents · on shift 24/7
Every shipment, handled.
Haulix is an operations desk run by AI agents. They turn messages into bookings, plan and re-plan routes, catch problems early — and bring every costly decision to a person.
Running the night shift for
Meridian FreightKestrel LinesOrbit PharmaRahman TextilesDelta ColdNorthgate 3PL
The workstation
One screen. Nine agents. You make the calls.
Haulix Workstation
Night shift · 9 agents online
Bookings today
148
On time
97.4%
Needs you
4
The team
Each agent owns one job, end to end
Quoting agent
Prices lanes across carriers; proposes the best
Today · Priced 87 lanes across 6 carriers; 31 auto-booked under the $500 limit
Route planner agent
Builds and re-plans multi-stop routes live
Today · Re-planned 36 trucks 4 times today; −412 km in total
Dispatcher agent
Assigns drivers and trucks, sends job sheets
Today · Assigned 52 loads; every driver within legal hours
Warehouse agent
Plans waves, slotting and replenishment
Today · Planned 6 pick waves around truck departures; 2 reorders waiting for OK
Exception agent
Spots risk early, prepares reroutes and rebookings
Today · Flagged 7 at-risk shipments before customers noticed; 3 reroutes proposed
Customer comms agent
Answers 'where is my parcel' on chat, voice, WhatsApp
Today · Answered 1,906 'where is my parcel?' — 81% without a person
Customs & docs agent
Drafts invoices, packing lists, HS codes for review
Today · Drafted 44 invoice + packing-list sets; caught 3 HS-code mismatches
Billing & claims agent
Matches POD, drafts invoices, assembles claims
Today · Matched 129 PODs, drafted 129 invoices, assembled 2 claim packs
The network
24 hubs, 22 lanes, watched every second
Ports, airports and depots from Chattogram to Rotterdam. When a lane turns red on the globe, the exception agent is already drafting a plan.
Agent throughput · this week
LiveBookings drafted92%
Auto-booked < $50064%
Re-plans accepted81%
WISMO answered81%
0%
Deliveries on time
0 s
From email to booking draft
−0 km
Saved by re-plans today
0%
“Where's my parcel?” handled
Guardrails
Autonomous where it’s safe. Supervised where it matters.
Agents propose, people approve
Bookings, reroutes, reorders and invoices are drafted by agents and confirmed by a person — like Nofa's confirm-before-booking rule.
Spend limits
Below a set amount (e.g. $500) a quote can auto-book; above it, a manager approves.
Every action is logged
Who asked, which agent acted, what data it used, and who approved — searchable for audits.
Customers see the truth
ETAs and statuses come from carrier and GPS events, never guessed by the model.
Customers reach the desk onWebsite chatVoice & phoneWhatsAppEmail inboxEDI / APIDriver app
Ready for tonight’s shift
Hand the busywork to agents. Keep the decisions.
Connect your inbox, WhatsApp and carriers in a week. Start with one lane; add agents as you trust them.
© 2026 Haulix by Zovak. Earth imagery: Solar System Scope (CC BY 4.0), based on NASA data. Demo data only.